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Six Tips for Selecting Pre-Employment Screening Services Provider

Six Tips for Selecting Pre-Employment Screening Services Provider

Pre-Employment Screening is becoming a standard practice among many employers in Hong Kong as hiring the wrong candidate can lead to a plethora of future problems. While most basic pre-employment background checks can be conducted internally by the Human Resource Department, more and more companies are outsourcing this step to free up internal resources, reducing time-to-hire, improving screening efficiency and to ensure a better hiring experience.

If you are considering outsourcing your company’s pre-employment screening process, here are 6 tips to look out for.

  1. Accuracy
    The Pre-Employment Screening Services Provider must be experienced in providing clear, accurate and complete written reports in a timely manner. 
  2. Cost
    Beyond what’s obvious, you must check for any additional or hidden fees. If your company constantly hires a lot of staff or has a high turn-around rate, do ask if there is a volume or commitment discount.
  3. Customer support
    Make sure the provider will provide prompt helpful responses, whether by phone, email or live chat. 
  4. Customization
    This might not be an important factor for those selected for a bundled plan. However if you are hiring for a senior position, or a specific role that might need advanced screenings and unique background checks, ensure the provider has the capability to do so.
  5. Statement of work (SOW)
    Does the provider offer both bundle plans and as well as à la carte options? Whatever you choose, ensure you get a clear SOW. 
  6. Digitalization
    Is there a comprehensive online portal where you can place orders and view results? How about electronic consent forms?

Hope these 6 tips can help you find a reliable, efficient pre-employment screening services provider that can significantly reduce the risk of problems associated with an inappropriate hire.